FAQ
What will the person who finds my dog see?
They will see your dog’s profile, including your phone number and any other information you choose to share.
Do I have to pay a subscription?
No. It is a one-time purchase – no monthly fees.
Does it work with every smartphone?
Yes, our data reading standards have been used by smartphone manufacturers for years. Information can be accessed both via NFC (tapping your phone), as well as by scanning the QR code with your camera.
Do I need an app?
No. Our product works without an app. Simply tap your phone or scan the QR code—the profile will open in your browser.
Does it fit every collar and harness?
Our modules fit most accessories. The flexible design allows you to attach them to both thin and wide straps, as well as thread them through openings of various sizes.
Does the ID tag require charging or batteries?
No. The product works without batteries and will never run out of power.
Is the product waterproof?
Yes. Our products are resistant to water, mud, snow, and high temperatures.
Can I have multiple dogs on one account?
Yes. You can manage multiple profiles from a single account.
Can I have multiple tags linked to one dog?
You can have multiple PawsID tags assigned to a single dog. If your pet has multiple harnesses or collars, or uses different sets interchangeably, each of them can have its own tag leading to the same information.
Will anyone see my location?
No. The system does not show your location. You will receive information that the product has been scanned.
Can I use it abroad?
Yes. Our products work worldwide!
I can't connect my phone to PawsID - what should I do?
PawsID can be read in two easy ways: